If the lens focus can only be controlled manually, then there is no physical way for the computer to turn the lens! It needs the focus drive motor either built into the lens or on the camera body. Of course, at the same time, the cameras can still be connected via USB to the computer, so that Smart Shooter can automatically download any new photos, and camera settings can be managed from a single place.įor this to be possible, the lens or camera body has to be able to electronically change focus (ie. Or alternatively Pocket Wizards also provide various products for triggering cameras, see: One such provider of camera triggering systems is Esper, with their product called TriggerBox This is possible using a dedicated cable release connected directly to each camera, or alternatively some kind of remote trigger. So to trigger multiple cameras simultaneously, they need to be triggered by a different mechanism. This delay is unavoidable when triggering a camera over the USB connection, as the software has to communicate with each camera in sequence. However when triggering cameras this way, it introduces a delay of at least 150 milliseconds between each camera. Smart Shooter does allow multiple cameras to be triggered with a single button click. If so, we can provide a place for you to upload the file to us. Once you have this process dump file, you can send it to us at the usual address file itself may be very large in size. This also shows where the process dump file was saved, in this case to the file:Ĭ:\Users\francis\AppData\Local\Temp\SmartShooter3.DMP Once the process dump has been completed, the following acknowledge window will be presented. In the context menu, select “ Create dump file“. To start the process dump, find “Smart Shooter 3” in the list of processes, and then right-click it to bring up the context menu, which looks like this: The Task Manager window should now look like this: If so, click “ More details” at the bottom. On Window 10, the Task Manager may initially look like this: With the mouse, right-click the task bar and select “ Start Task Manager“.On the keyboard, press the CTRL ALT DELETE keys to show the lock screen, and then click the “ Start Task Manager” button.On the keyboard, press the CTRL LEFTSHIFT ESC keys.If you are using Windows and encounter a hang with Smart Shooter, its very useful to send us the process dump from Task Manager, as this contains extra information about exactly why the application is stuck.įirst, start Task Manager. If you physically go and re-position your camera, you then need to do “Set Orientation” again in the app to match it. So if you close and start the app again, it will still be set to that same orientation. Note: this camera orientation gets saved (along with camera name). In the popup menu, select “Set Orientation”.Then Smart Shooter shows a live view image from that camera, it will apply that rotation to it. To get around this, Smart Shooter allows you to set the orientation for each camera you use. So, Smart Shooter does not know what orientation to display the live view as. When Smart Shooter gets the live view image from the camera, this image does not have orientation information. For example on some Nikon cameras, the camera has a menu setting to enable/disable this called “Auto Image Rotation”. If a photo is not rotated correctly by Smart Shooter, it is most likely because the camera did not put the orientation in the EXIF data. When Smart Shooter loads or views the photo, it extracts this orientation information and uses it to auto-rotate the photo on screen. When the camera takes a photo, it stores orientation in the EXIF data. Please Note: switching to the MTP driver will make the Camera inaccessible in the Sony Imaging Edge Software, so the process will need to be reversed for the camera to again be available in the Imaging Edge software. At this point, Smart Shooter 4 will be able to connect to the camera
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